Participant Handbook

Joining ARC means being part of a community where we all work together to help you achieve your goals.

In our Participant Handbook, you will find useful information about our services, as well as your rights and responsibilities of you as a participant and us as a provider under the NDIS. The handbook is a consolidation of information from within the organisation. For detailed information please review the relevant policy, procedures and service agreements. 

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Included in the Participant Handbook is information about:

• Accessing our services

• Service agreements

• Participant assessments and choices

• Charter of rights

• Stopping services

• Conflict of interest

• Consent

• Your safety and wellbeing

• Risk assessments

• Feedback and support

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You can read the full Participant Handbook below.