This policy guides and directs members of ARC staff and ARC participants to minimise the risk of cancellation, no show or late change to a scheduled support.
This policy provides information regarding ARC's expectations for participants to provide reasonable notice when cancelling support to minimise risk to participants.
The primary purpose for collecting personal information is to provide disability services to people in need, including planning, funding, monitoring and evaluating ARC's services.
Acknowledging and supporting the importance and role of advocates, participants' rights and ARC's ongoing commitment to maintain links with advocacy services and training.
In relation to the protection of participant rights, support of participant needs and promotion of a positive image in the perspective of the service and the community.
To outline and promote the safety culture of ARC, the Workplace Health & Safety Policy Statement applies to employees, board members, volunteers and participants who access or deliver ARC services.
ARC's General Grievance Resolution Policy is to ensure that all associated with ARC have a structured process by which to air disputes, conflicts and/or grievances with regard to services or contact made with ARC.
Children & Other Vulnerable Persons Risk Management
A strategic policy outlining the policies, poeple, procedures, forms and registers ARC has in place for children and other vulnerable persons who access ARC's services.