Read some of ARC's policies for participants below.
ARC work to ensure all participants are provided with information about their right to choose the services providers that best suit them.
Practices to ensure that medications are managed safely and effectively according to Regulatory Guidelines.
This policy guides and directs members of ARC staff and ARC participants to minimise the risk of cancellation, no show or late change to a scheduled support.
This policy provides information regarding ARC's expectations for participants to provide reasonable notice when cancelling support to minimise risk to participants.
This policy outlines the process for participants seeking support coordination from ARC.
Outlines the role and responsibilities that ARC has in supporting participants to manage their money and property.
Practices to ensure that medications are managed safely and effectively according to Regulatory Guidelines (Easy Read version).
Please find ARC's communication and disclosure regarding the NDIS 2023/24 financial year price guide.
This policy ensures ARC's participant's privacy, dignity and confidentiality in all aspects of their life is recognised and respected.
The primary purpose for collecting personal information is to provide disability services to people in need, including planning, funding, monitoring and evaluating ARC's services.
ARC's commitment to safeguarding the personal information that is provided to us.
This policy ensures ARC has clear processed with regard to how information is collected, stored and disposed of.
Acknowledging and supporting the importance and role of advocates, participants' rights and ARC's ongoing commitment to maintain links with advocacy services and training.
To ensure that all participants maintain informed choice when accessing ARC services when English is not their first language.
This policy outlines participant rights with clear guidelines for all persons accessing or delivering services associated with ARC.
In relation to the protection of participant rights, support of participant needs and promotion of a positive image in the perspective of the service and the community.
Guidelines of ARC's recognition and response in the event of abuse, neglect or exploitation.
To ensure services are delivered in a way reflective of appropriate Aboriginal and Torres Strait Islander culture, customs and lore.
To outline and promote the safety culture of ARC, the Workplace Health & Safety Policy Statement applies to employees, board members, volunteers and participants who access or deliver ARC services.
ARC's General Grievance Resolution Policy is to ensure that all associated with ARC have a structured process by which to air disputes, conflicts and/or grievances with regard to services or contact made with ARC.
ARC's guidelines for the management of incidents alongside Work Health and Safety legislation and NDIS Quality and Safeguards Framework.
To outline the process that ARC follows to maintain continuity of support, applying to all employees and participants.
To minimise risks to the safety and wellbeing of children and adults who have a disability who access ARC's services.
A strategic policy outlining the policies, poeple, procedures, forms and registers ARC has in place for children and other vulnerable persons who access ARC's services.
Applying to all ARC employees, volunteers and participants informing of concepts and providing examples for guidance in making informed decisions.
Ensuring that ARC responds swiftly and effectively in the event of an emergency or crisis.