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Participant Handbook

Joining ARC means being part of a community where we all work together to help you achieve your goals.

In our Participant Handbook, you will find useful information about our services, as well as your rights and responsibilities of you as a participant and us as a provider under the NDIS. The handbook is a consolidation of information from within the organisation. For detailed information please review the relevant policy, procedures and service agreements. 

Included in the Participant Handbook is information about:

  • Accessing our services

  • Service agreements

  • Participant assessments and choices

  • Charter of rights

  • Stopping services

  • Conflict of interest

  • Consent

  • Your safety and wellbeing

  • Risk assessments

  • Feedback and support

You can read the full Participant Handbook below.

To access the handbook in Easy Read, please refer to the below documents.

  • Participant Handbook - Easy Read Part 1: Services, Access and Contacts

  • Participant Handbook - Easy Read Part 2: Working With You

  • Participant Handbook - Easy Read Part 3: Charter of Rights

  • Participant Handbook - Easy Read Part 4: Your Safety and Well-Being

  • Participant Handbook - Easy Read Part 5: Feedback and Support

Contact Us

If you have any questions you'd like to discuss about the Participant Handbook, you are welcome to contact us or use the form below.

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